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Discover 5 reasons why Recart will make your SMS more profitable
Learn more
Discover 5 reasons why Recart will make your SMS more profitable
Learn more

Cookie Policy

Last updated: 23 May, 2024

COOKIE POLICY OF GHOSTMONITOR INC.

Last modified: May 23, 2024

1. INTRODUCTION

The present cookie policy (hereinafter: “Cookie Policy”) describes how GhostMonitor uses cookies and similar technologies to provide, customize, assess, enhance, promote, and protect our services. The Cookie Policy forms an integral part of the Privacy Policy of GhostMonitor. Please note that capitalized terms not described in this Cookie Policy have the similar meaning as defined in the Terms of Service and Privacy Policy of GhostMonitor. If you have any questions do not hesitate to contact us at gdpr@recart.com.

2. WHAT IS A COOKIE?

Cookie is a file, which is sent to the device of the user when the user visits the Website. GhostMonitor can access the cookie again when the user visits the Website on a further occasion, in order to facilitate navigation on the internet or transactions, or to access information about user behavior. It is sent to your browser and stored on your device’s hard drive. When you visit our Website, we may collect information from you automatically through cookies.

3. WHAT TYPES OF COOKIES DO WE USE?

  1. a)  Strictly Necessary Cookies. These cookies are essential for the Website’s operation; therefore the operation and availability of the Website and the Services cannot be provided without them. They help verify your account and remember the choices you make at the Website.
  2. In line with Article 5(3) of the ePrivacy Directive (Privacy and Electronic Communications Directive 2002/58/EC on Privacy and Electronic Communications), consent is not required for technical storage or access of the following cookies:
    • ●  cookies used for the sole purpose of carrying out the transmission of a communication
    • ●  cookies that are strictly necessary in order for the provider of an information society
    • service explicitly required by the user to provide the Services.
  3. b)  Research, Performance, and Analytics Cookies. These cookies help us providing a better user experience by analyzing how users interact with the Website. For instance, they help us identify which pages are used most frequently, which newsletters are most engaging, and what type of features on the Website are the most popular. This assists us in refining the Website and our Services according to our users’ interests.
  4. c)  Advertising Cookies. These cookies help us to inform you and provide you with customized advertisement based on your past use of the Website and / or the Services. These cookies are monitoring your usage data and by using cookies, information, which information does not consider as personal data, is transferred to the partners that manage the remarketing and behavioral targeting activity.

4. LIST OF COOKIES WE USE 4.1 At www.recart.com
4.1.1 StrictlyNecessaryCookies

Service provider name
Cookie name
Description
Expiry
recart.com
intercom-played-notifications
Used by the website to determine which support notifications the user has been shown.
Session
recart.com
LD_R
Used by LeadDyno to provide affiliate marketing services.
100 years
recart.com
LD_S
Used by LeadDyno to provide affiliate marketing services.
1 day
recart.com
LD_T
Used by LeadDyno to provide affiliate marketing services.
100 years
recart.com
LD_U
Used by LeadDyno to provide affiliate marketing services.
100 years
linkedin.com
li_gc
Saves the user’s cookie consent.
2 years
google.com
rc::a
This cookie is used to distinguish between humans and bots. This is beneficial for the Website, in order to make valid reports on the use of their w eb site.
Persistent
google.com
rc::b
This cookie is used to distinguish between humans and bots.
Session
google.com
rc::c
This cookie is used to distinguish between humans and bots.
Session

4.1.2 Research, Performance, and Analytics Cookies

Service provider name
Cookie name
Description
Expiry
ads.linkedin.com
lang
Remembers the user’s selected language version of the Website.
Session
recart.com
__hssc
Identifies if the cookie data needs to be updated in the user’s browser.
1 day
recart.com
__hssrc
Used to recognize the user’s browser upon reentry to the Website.
Session
recart.com
__hstc
Sets a unique ID for the session. This allows the Website to obtain data on the user’s behavior for statistical purposes.
1 year
recart.com
_dc_gtm_UA-#
Used by Google Tag Manager to control the loading of a Google Analytics script tag.
1 day
recart.com
_ga
Registers a unique ID that is used to generate statistical data on how the visitor uses the Website.
2 years
recart.com
_gid
Used by Google Analytics to throttle request rate.
1 day
recart.com
_gat
Registers a unique ID that is used to generate statistical data on how the visitor uses the Website.
1 day
google- analytics.com
collect
Used to send data to Google Analytics about the user’s device and behavior. Tracks the user across devices and marketing channels.
Session
recart.com
hubspotutk
Sets a unique ID for the session of the user. This allows the Website to obtain data on the user’s behavior for statistical purposes.
1 year
recart.com
intercom-id-[app_id]
Saves an anonymous user ID.
270 days
recart.com
intercom-session- [app_id]
Used by Intercom for keeping track of the sessions of the user and remember logins and conversations.
6 days
recart.com
intercom-state- [app_id]
Stores data for the chat widget available on the Website.
Persistent

4.1.3 Advertising Cookies

Service provider name
Cookie name
Description
Expiry
hubspot.com
__ptq.gif
Sends data to the marketing platform, Hubspot about the user’s device and behavior. Tracks the user across devices and marketing channels.
Session
recart.com
_fbp
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
3 months
recart.com
OptiMonkClient
Implements pop-up advertisement on the Website, which allows GhostMonitor to present tailored advertisement campaigns for the users.
1 year
recart.com
OptiMonkClientId
Collects information on what products the user has viewed and the content of shopping cart. This is used to increase the Website’s conversion rate through targeted advertisement and product promotions through e-mails.
1 year
recart.com
optiMonkSession
Saves the timestamp of when the user arrived on the Website in the current session.
Session
recart.com
OptiMonkVisitorAttributes
Saves and contains custom attributes for running OptiMonk properly, such as source referrer, source URL, country name of the user.
Persistent
google.com
ads/ga-audiences
Used by Google AdWords to re- engage users that are likely to convert to customers based on the user’s online behavior across websites
Session
google.com
NID
Registers a unique ID that identifies a returning user’s device. This ID is used for targeted ads.
6 months
linkedin.com
bcookie
Used by LinkedIn for tracking the use of embedded services.
2 years
linkedin.com
bscookie
Used by LinkedIn for tracking the use of embedded services.
2 years
linkedin.com
lang
Set by LinkedIn and required for the functioning of "Follow us" panel.
Session
linkedin.com
lidc
Used by LinkedIn for tracking the use of embedded services.
1 day
linkedin.com
lissc
Used by LinkedIn for tracking the use of embedded services.
1 year
linkedin.com
UserMatchHistory
Used to track users on multiple websites in order to present them relevant advertisement based on the user’s preferences.
29 days
perf.hsforms.com
embed/v3/counters.gif
Collects information on user preferences and/or interaction with the web-campaign content placed on the Website.
Session
facebook.com
fr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
3 months
facebook.com
tr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Session

4.2 At app.recart.com
4.2.1 StrictlyNecessaryCookies

Service provider name
Cookie name
Description
Expiry
recart.com
_cfduid
Used by Cloudflare to identify trusted web traffic.
29 days
recart.com
intercom-state
Allows the Website to recognize the user in order to optimize the chatbox functionality.
Persistent

4.2.2 Research,Performance,andAnalyticsCookies

Service provider name
Cookie name
Description
Expiry
ads.linkedin.com
lang
Remembers the user’s selected language version of the Website.
Session
recart.com
__hssc
Identifies if the cookie data needs to be updated in the user’s browser.
1 day
recart.com
__hssrc
Used to recognize the user’s browser upon reentry to the Website.
Session
recart.com
__hstc
Sets a unique ID for the session. This allows the Website to obtain data on the user’s behavior for statistical purposes.
1 year
recart.com
_ga
Registers a unique ID that is used to generate statistical data on how the visitor uses the Website.
2 years
recart.com
_gid
Used by Google Analytics to throttle request rate.
1 day
recart.com
_gat
Registers a unique ID that is used to generate statistical data on how the visitor uses the Website.
1 day
recart.com
_hjid
Sets a unique ID for the session. This allows the Websitre to obtain data on user behavior for statistical purposes.
1 year
app.recart.com
_hjid
Sets a unique ID for the session. This allows the Websitre to obtain data on user behavior for statistical purposes.
Persistent
app.recart.com
_hjIncludedInPageview Sample
Determines if the user’s navigation should be registered in a certain statistical placeholder.
1 day
recart.com
hjTLDTest
Detects the SEO-ranking for the Website. This service is part of the HotJar statistics and analytics service.
Session
google- analytics.com
collect
Used to send data to Google Analytics about the user’s device and behavior. Tracks the user across devices and marketing channels.
Session
recart.com
hubspotutk
Sets a unique ID for the session of the user. This allows the Website to obtain data on the user’s behavior for statistical purposes.
1 year
app.recart.com
_hjFirstSeen
Used by HotJar to register the timestamp of the first visit of the User.
Persistent
app.recart.com
segmentio.#.ack
Used by Segment to provide statistics of the Website.
Persistent
app.recart.com
segmentio.#.inProgress
Used by Segment to provide statistics of the Website.
Persistent
app.recart.com
tsegmentio.#.queuer
Used by Segment to provide statistics of the Website.
Persistent
app.recart.com
segmentio.#.reclaimEnd
Used by Segment to provide statistics of the Website.
Persistent
app.recart.com
segmentio.#.reclaimStar t
Used by Segment to provide statistics of the Website.
Persistent

4.2.3 AdvertisingCookies

Service provider name
Cookie name
Description
Expiry
hubspot.com
__ptq.gif
Sends data to the marketing platform, Hubspot about the user’s device and behavior. Tracks the user across devices and marketing channels.
Session
recart.com
__tld__
Used to track visitors on multiple websites in order to present relevant advertisement based on the user’s preferences.
Session
recart.com
_fbp
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
3 months
google.com
ads/ga-audiences
Used by Google AdWords to re- engage users that are likely to convert to customers based on the user’s online behavior across websites
Session
recart.com
ajs%Acookies
Used by Google Analytics to track users.
1 year
recart.com
ajs%3Atest
This cookie counts visits of the users and tracks other Website traffic-related metrics.
1 year
app.recart.com
ajs_group_id
Used by Segment to collect data on the users.
Persistent
app.recart.com
ajs_group_properties
Used by Segment to collect data on the users.
Persistent
app.recart.com
ajs_user_id
This cookie is set by Segment and used for usage analytics if the user is logged in.
Persistent
app.recart.com
ajs_user_traits
This cookie is set by Segment to identify call is made on the Website.
Persistent
linkedin.com
bcookie
Used by LinkedIn for tracking the use of embedded services.
2 years
linkedin.com
bscookie
Used by LinkedIn for tracking the use of embedded services.
2 years
linkedin.com
lang
Set by LinkedIn and required for the functioning of "Follow us" panel.
Session
linkedin.com
lidc
Used by LinkedIn for tracking the use of embedded services.
1 day
linkedin.com
lissc
Used by LinkedIn for tracking the use of embedded services.
1 year
linkedin.com
UserMatchHistory
Used to track users on multiple websites in order to present them relevant advertisement based on the user’s preferences.
29 days
facebook.com
fr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
3 months
facebook.com
tr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Session

4.3 At blog.recart.com
4.3.1 Strictly Necessary Cookies

Service provider name
Cookie name
Description
Expiry
recart.com
_cfduid
Used by Cloudflare to identify trusted web traffic.
29 days
recart.com
intercom-played-notifications
Used by the website to determine which support notifications the user has been shown.
Persistent

4.3.2 Research, Performance, and Analytics Cookies

Service provider name
Cookie name
Description
Expiry
ads.linkedin.com
lang
Remembers the user’s selected language version of the Website.
Session
recart.com
_dc_gtm_UA-#
Used by Google Tag Manager to control the loading of a Google Analytics script tag.
1 day
recart.com
_ga
Registers a unique ID that is used to generate statistical data on how the visitor uses the Website.
2 years
recart.com
_gid
Used by Google Analytics to throttle request rate.
1 day
recart.com
_gat
Registers a unique ID that is used to generate statistical data on how the visitor uses the Website.
1 day
recart.com
_hjAbsoluteSessionInPr ogress
This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.
1 day
recart.com
_hjid
Sets a unique ID for the session. This allows the Websitre to obtain data on user behavior for statistical purposes.
1 year
app.recart.com
_hjid
Sets a unique ID for the session. This allows the Websitre to obtain data on user behavior for statistical purposes.
Persistent
app.recart.com
_hjIncludedInPageview Sample
Determines if the user’s navigation should be registered in a certain statistical placeholder.
1 day
recart.com
hjTLDTest
Detects the SEO-ranking for the Website. This service is part of the HotJar statistics and analytics service.
Session
google- analytics.com
collect
Used to send data to Google Analytics about the user’s device and behavior. Tracks the user across devices and marketing channels.
Session
app.recart.com
_hjFirstSeen
Used by HotJar to register the timestamp of the first visit of the User.
Persistent
recart.com
intercom-id-[app_id]
Saves an anonymous user ID.
270 days
blog.recart.com
intercom-session- [app_id]
Used by Intercom for keeping track of the sessions of the user and remember logins and conversations.
6 days
blog.recart.com
intercom-state-[app_id]
Stores data for the chat widget available on the Website.
Persistent

4.3.3 Advertising Cookies

Service provider name
Cookie name
Description
Expiry
recart.com
_fbp
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
3 months
blog.recart.com
OptiMonkVisitorCart
Stores the contents of the user’s cart and product data if cart monitoring is enabled by GhostMonitor for OptiMonk.
Session
google.com
ads/ga-audiences
Used by Google AdWords to re- engage users that are likely to convert to customers based on the user’s online behavior across websites
Session
linkedin.com
bcookie
Used by LinkedIn for tracking the use of embedded services.
2 years
linkedin.com
bscookie
Used by LinkedIn for tracking the use of embedded services.
2 years
adsymptotic.com
d/px
Collects data on visitor’ preferences and behaviour on the Website. This information is used make content and advertisement more relevant to the specific visitor.
Session
linkedin.com
lang
Set by LinkedIn and required for the functioning of "Follow us" panel.
Session
doubleclick.net
IDE
Used by Google DoubleClick to register and report the Website’s user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
1 year
doubleclick.net
test_cookie
Used to check if the user’s browser supports cookies.
1 day
linkedin.com
lidc
Used by LinkedIn for tracking the use of embedded services.
1 day
linkedin.com
lidc
Used by LinkedIn for tracking the use of embedded services.
1 year
linkedin.com
li_sugr
Used to make a probabilistic match of a user's identity outside the Designated Countries.
3 months
linkedin.com
UserMatchHistory
Used to track users on multiple websites in order to present them relevant advertisement based on the user’s preferences.
29 days
blog.recart.com
optiMonkClient
Implements pop-up advertisement on the Website, which allows GhostMonitor to present tailored advertisement campaigns for the users.
1 year
blog.recart.com
optiMonkClientId
Collects information on what products the user has viewed and the content of shopping cart. This is used to increase the Website’s conversion rate through targeted advertisement and product promotions through e-mails.
1 year
blog.recart.com
optiMonkSession
Saves the timestamp of when the user arrived on the Website in the current session.
Session
blog.recart.com
OptiMonkVisitorAttributes
Saves and contains custom attributes for running OptiMonk properly, such as source referrer, source URL, country name of the user.
Persistent
facebook.com
fr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
3 months
facebook.com
tr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Session
youtube.com
VISITOR_INFO1_LIVE
Tries to estimate the user’s bandwidth on the Website to provide the proper quality YouTube videos.
179 days
youtube.com
YSC
Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Session
youtube.com
yt-remote-cast-installed
Stores the user’s video player preferences using embedded YouTube video.
Session
youtube.com
yt-remote-fast-check- period
Stores the user’s YouTube player preferences.
Session
youtube.com
yt-remote-session-app
Stores the user’s YouTube player preferences.
Session
youtube.com
yt-remote-session-name
Stores the user’s YouTube player preferences.
Session
youtube.com
yt-connected-devices
Stores the user’s YouTube player preferences.
Persistent
youtube.com
yt-remote-device-id
Stores the user’s YouTube player preferences.
Persistent

4.4 At help.recart.com
4.4.1 StrictlyNecessaryCookies

Service provider name
Cookie name
Description
Expiry
recart.com
_cfduid
Used by Cloudflare to identify trusted web traffic.
29 days
blog.recart.com
intercom-played-notifications
Used by the website to determine which support notifications the user has been shown.
Session

4.4.2 Research,Performance,andAnalyticsCookies

Service provider name
Cookie name
Description
Expiry
recart.com
_ga
Registers a unique ID that is used to generate statistical data on how the visitor uses the Website.
2 years
recart.com
_gid
Used by Google Analytics to throttle request rate.
1 day
recart.com
_gat
Registers a unique ID that is used to generate statistical data on how the visitor uses the Website.
1 day
help.recart.com
intercom-id-[app_id]
Saves an anonymous user ID.
270 days
help.recart.com
intercom-session-[app_id]
Used by Intercom for keeping track of the sessions of the user and remember logins and conversations.
6 days
help.recart.com
intercom-state-[app_id]
Stores data for the chat widget available on the Website.
Persistent

5. WHAT DO WE DO WITH THE INFORMATION WE COLLECT? 5.1 Strictly Necessary Cookies
We use the information we collect to:

5.2 Research, Performance, and Analytics Cookies We use the information we collect to:

5.3 Advertising CookiesWe use the information we collect to:

6. OPTING IN

By entering our Website, users can actively check their desired preferences on the pop-up window about the cookies we use in the future. This consent must be renewed every 12 months.

The cookies are grouped into four intelligible categories, that the user may check or uncheck. Strictly Necessary Cookies cannot be unchecked, because they are whitelisted and are necessary for our Website to function properly.

7. OPTING OUT

You can set their browser to not accept cookies, but this may limit your ability to use our Services. For example, you may not be able to log into your account. Please visit the following links to find out how you to change your cookie and advertisement settings:

— http://www.aboutcookies.org/
— https://tools.google.com/dlpage/gaoptout
— http://optout.aboutads.info/
— http://www.youronlinechoices.com/uk/your-ad-choices

8. THIRD PARTY / EMBEDDED CONTENT

The Website uses different third-party applications and services to enhance users’ experience. This includes social media platforms such as Facebook and YouTube. As a result, cookies may be determined by such third parties and used by them to track your online activity. Please note that GhostMonitor has no direct control over information collected by these cookies. To get more information on the cookies used by such third party through the embedded content, we recommend you to review the privacy policy and terms of use of this third party.

We may update this Cookie Policy from time to time. When we make changes, we’ll update the “Effective Date” at the end of the Cookie Policy and post it at our website. Please, check the updates of GhostMonitor’s Cookies Policy periodically.