SMS Marketing Pricing for Ecommerce Businesses

With our full-service onboarding — part of all plans with zero setup fees — you’ll be up, running, and selling in two business days or less. After reviewing your ecommerce business’ marketing and SMS strategy, we’ll also assess your…

Then implement everything.

Don’t worry, if you send more messages than are in your plan, we simply use your message rate at the end of the month.

For example, on the Annual Scale Plan, send 5,000 more SMS messages than the 100,000 allotted, and you pay the unit price displayed ($0.007 + $0.003 carrier fee per message) — a cost of +$50.

Also, rest assured that we’ll alert you before you exceed your plan … so you’ll never end up with unexpected charges at the end of the month.

Toll-free numbers are 10-digit phone numbers: (800) 412-3714. They work well for ecommerce businesses with 20k–30k SMS subscribers. And, they cost less.

Short codes are 5–6 digit numbers like 57124. They’re easier to remember, especially if you use keyword opt-ins (which are also part of every plan).

Both deliver messages above 98% success rates. The main technical difference lies in throughput. Essentially, short codes send faster.

Absolutely. Alongside Welcome Flows, three types of abandonment, transactional messages (like receipts + shipping and fulfillment notifications), post-purchase for related products, and time-delayed replenishment texts…

Our segment-based triggers can essentially construct any functionality your brand might need. Some of our favorites include:

We do. Scores of them! Pre-built and ready to deploy in a few clicks. Most surround popular US or North American holidays. That way, you and your team never run out of inspiration.

You can even choose specific industries or verticals within the holidays — like “End of Summer Sale” for fashion, nutrition, jewelry, or cosmetics.

Of course, we don’t merely give you access and then sit back. Your CSM works side-by-side with a team of other SMS experts who are constantly sharing ideas, finding creative ways to engage your customers, and proactively loading up your account with the best of the best.

SMS is a highly regulated channel; subject to different rules, protocols, and carrier requirements.

The FCC (Federal Communications Commission) governs through two main laws: the TCPA and the CAN-SPAM Act. SMS also has a set of principles called CTIA Guidelines — implemented by a trade association representing the wireless communications industry in the United States.

For all its complexity, your CSM’s job is to ensure full TCPA, CAN-SPAM, and CTIA compliance while guaranteeing a high return on investment.